Experience
Women's Money Matters
Served as a key operational support partner to the Executive Director by driving strategic initiatives and enhancing internal processes and operational efficiency.
DoorDash
Accelerated progress against key metrics and expanded DoorDash Drive’s share of the $20B U.S. Grocery delivery market.
Instacart
Amplified the voice of Instacart’s 10m customers and 550k shoppers by delivering continuous insights to cross-functional executive stakeholders, resulting in customer-focused, data-driven enhancements.
Nasdaq - eVestment
Automated data processing by onboarding 100+ multinational institutional asset managers, representing $20T in AUM.
LivePerson - CAO
Collaborated with distributed teams and third-party service providers across the globe to ensure proper application implementation for all U.S. and international clients.
Instacart
Provided administrative support simultaneously to several executive-level clients.
Skills
Operations
Project Tracking & Implementation
Knowledge Management
Product Enablement & Coordination
Strategic Thinking
Scalable Systems Design
Process Optimization
Workflow Mapping & Refinement
SOP Development
Continuous Improvement
Tool evaluation & Implementation
Friction Point Analysis
Automation & AI
No-Code Automation
AI Prompt Engineering
Internal Tooling Setup
AI Use Case Design
Automation Scoping & Maintenance
Data & Insights
KPI Development & Tracking
Data Analysis
Data Storytelling
Operational Dashboards
Insight-driven Decision Making
Implementation
Process Design & Documentation
Process Walkthroughs & SOP Creation
Training and Change Management
CRM/Data Migration Support
Workflow Optimization
Soft Skills
Asynchronous Communication
Cross-functional Remote Collaboration
Emotional Intelligence
Adaptability in Various Environments
Detail-oriented with Strategic Vision
Software
No-Code, Automation & AI
✔️Zapier
✔️Make
✔️Airtable
✔️ChatGPT
✔️Custom AI Workflows/Tools
Product & Project Management
✔️Jira
✔️Trello
✔️Asana
✔️Miro
✔️Notion
Collaboration
✔️Slack
✔️Loom
✔️Zoom
✔️Figma
✔️Confluence
Data & Analytics
✔️Excel
✔️Google Sheets
✔️SQL
✔️Tableau
✔️Power BI
✔️Looker
General
✔️Microsoft Office
✔️Google Workspace (G-Suite)
✔️Google Drive
✔️Salesforce
✔️LastPass